Most Frequently Asked Questions
How far is it from the airport to Waikiki?
Honolulu International Airport to Waikiki or the reverse is approximately 10 miles, and the trip usually takes approximately 30 minutes.
How will I know you're here to pick me up?
Our Elite passengers are met in the airport terminal by an Elite Staff member displaying your name on a placard sign.
Can you pick me up at the Baggage Claim Area?
No, due to the levels of high security since 9/11, chauffeur drivers cannot enter the Baggage Claim Area.
Do we receive a flower lei?
Yes, we can provide a traditional Hawaiian lei greeting upon request for an additional charge.
Does Elite provide car seats for children?
Yes, we can provide car seats for your comfort and the safety of your children.
What is your service area?
We service the island of Oahu.
Click here to preview our Oahu Service Area map (pdf).